Shipping Policy

Last Updated: June 16, 2026

Thank you for shopping with Shoosack™. We're committed to getting your order to you as quickly and safely as possible. Please review our shipping policy below for important information regarding processing times, delivery estimates, and tracking.

📦 Order Processing

All orders are processed within 1–3 business days (excluding weekends and public holidays).

Once your order has been placed, you'll receive an order confirmation email. When your order ships, you'll receive a second email containing your tracking information.

🌍 Shipping Locations

Shoosack™ currently ships to:

• Australia
• New Zealand
• Selected international countries

Available shipping destinations and rates will be displayed at checkout.

If your country is not available, please contact us at Shoosackmain@gmail.com.

🚚 Estimated Delivery Times

Please note that delivery times are estimates only and may vary due to courier delays, customs processing, weather conditions, or peak shipping periods.

💰 Shipping Costs

Shipping costs are calculated at checkout based on your delivery location and order size.

From time to time, Shoosack™ may offer free shipping promotions. Subscribe to our newsletter to stay updated on special offers and discounts.

📍 Order Tracking

Once your order has been dispatched, you'll receive a tracking number via email.

Please allow up to 24–48 hours for tracking information to become active after receiving your shipping confirmation.

📬 Incorrect Addresses & Returned Packages

Please ensure all shipping information is entered correctly at checkout.

If an order is returned to us due to an incorrect address, failed delivery attempt, or refusal of delivery, additional shipping fees may apply to resend the package.

❗ Customs, Duties & Taxes

For international orders, customs duties, import taxes, and other local fees may apply upon arrival in your country.

These charges are not included in our product prices or shipping costs and are the responsibility of the customer. We recommend checking with your local customs authority for more information before placing an order.

📞 Contact Us

If you have any questions about your order, shipping status, or tracking information, we're here to help.

Email: Shoosackmain@gmail.com

We aim to respond within 1–2 business days.